Refund and Returns Policy
At Volleyball Value, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Refunds
We offer refunds on eligible items within [number of days] days of the original purchase date. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a refund, please contact our customer service team at [email address or phone number] with your order number and details of the item you wish to return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment within 30 days
Exchanges
We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, please contact us at [email address or phone number] within [number of days] days of receiving your order.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Personalized/customized items
- Sale or clearance items
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at email address or phone number so we can resolve the issue promptly.
Contact Us
If you have any questions about our refund and returns policy, please contact us at email address or phone number